FREQUENTLY ASKED QUESTIONS
Yes, the product you receive will closely match the image you see on our website. We make every effort to ensure our photos accurately represent the items we sell. However, slight variations in color or detail can occur due to differences in monitor displays. Rest assured, the quality and design will be as depicted.
You can view your sales receipt in the order confirmation email that was sent to you after your purchase. Alternatively, you can log in to your account on our website and view your past orders and receipts under the ‘Order History’ or ‘My Orders’ section. If you need further assistance, please contact our customer service team.
To return an item, please:
Verify that your item is eligible for return under our policy.
Log in to your account and go to your order history to initiate a return.
Follow the instructions to print a return label and send the item back.
For any help, please contact customer service.
Items marked as ‘out of stock’ are typically restocked. To receive a notification when the product is back in inventory, you can sign up for alerts on the product page. For specific restocking dates, please check the product page or contact customer service for more information.
You can ship your order to any location within the regions we serve, as listed on our website. During checkout, simply enter your preferred address to verify delivery availability. For international shipping, options and restrictions will be outlined. If you need assistance or have specific shipping questions, please reach out to our customer service team.
